FAQs

How do I know if your BE@RBRICK is authentic?

Bebebricks is an authorized distributer of BE@RBRICKS from Medicom Toy. Our BE@RBRICKS are directly shipped from Medicom Toy in Japan.

How much is delivery?

Delivery is free of charge within Singapore. We will notify you when your BE@RBRICK has arrived in Singapore and arrange for a delivery time.

How can I check my delivery status?

You can reach out to us on Whatsapp at +65 98472255 for enquiries regarding your shipping status.

Can I make an order if I do not live in Singapore?

Yes, you can. Shipping fees will be based on product size & place of delivery. Please contact us beforehand should you need to make an order outside of Singapore.

How long will I take to receive my BE@RBRICK?

You can expect to receive your BE@RBRICK between 3 – 4 weeks after you’ve made your order.

Can I cancel my order?

Once the order has been placed for shipping, we will be unable to cancel your order. However, on a case by case basis, we may offer a full refund should you need to cancel your order.

Why has my order been cancelled?

In the unfortunate event that the BE@RBRICK you ordered is out of stock, we will have to cancel your order. Our staff will reach out to you and a full refund will be provided.